Ivory Tree Game Lodge – Lilizela Service Excellence Award
Celebrated Pilanesberg game retreat, Ivory Tree Game Lodge, has won the coveted Lilizela 2015 Provincial Award for Service Excellence for a second consecutive year.
The Lilizela Accommodation Awards are designed to encourage and motivate accommodation providers to offer the best service, facilities and product possible.
These annual awards, run by South African Tourism, celebrate excellence, creativity and innovation, recognising and rewarding tourism businesses that work passionately and proudly to deliver world-class products and service, as well as contribute to South Africa’s global destination competitiveness.
aha Managing Director Neil Bald says the dedication and attentiveness displayed by staff at Ivory Tree Game Lodge are commented on regularly by local and international guests. “Friendly, passionate and knowledgeable are words often used to describe the excellent staff at Ivory Tree game Lodge. Service excellence lies at the core of everything they do and they are aware of their guests’ every need.
“Receiving a service excellence award with the stature of the Lilizela Accommodation Awards goes some way to acknowledge the care and genuine consideration our staff put into ensuring that every stay is exceptional. And to receive the award for a second year in a row is praise indeed.”